RT::Client::REST::Queue - queue object representation.

Attributes

id
         For  retrieval, you can specify either the numeric ID of the queue or its name (case-sensitive).  After
         the retrieval, however, this attribute will be set to the numeric id.

       name
         This is the name of the queue.

       description
         Queue description.

       correspond_address
         Correspond address.

       comment_address
         Comment address.

       initial_priority
         Initial priority.

       final_priority
         Final priority.

       default_due_in
         Default due in.

       disabled
         Queue is disabled

       admin_cc_addresses
         Admin CC Addresses (comma delimited).

       cc_addresses
         CC Addresses (comma delimited).

       sla_disabled
         Queue SLA is disabled

       cf
         Access custom fields. Inherited from RT::Client::REST::Object, where you can read more details.

         Trivial example:

          my $queue = RT::Client::REST::Queue->new(
            rt => $rt,
            id => $queue_id
          )->retrieve();
          my @customfields = $queue->cf();
          for my $f (@customfields) {
            my $v = $queue->cf($f);
            say "field: $f";
            say "value: $v";
          }

Author

       Dean Hamstead <dean@fragfest.com.au>

Copyright And License

       This software is copyright (c) 2023, 2020 by Dmitri Tikhonov.

       This is free software; you can redistribute it and/or modify it under  the  same  terms  as  the  Perl  5
       programming language system itself.

perl v5.36.0                                       2023-12-21                       RT::Client::REST::Queue(3pm)

Db Methods

       For full explanation of these, please see "DBMETHODS" in RT::Client::REST::Object documentation.

       retrieve
         Retrieve queue from database.

       store
         Create or update the queue.

       search
         Currently RT does not allow REST clients to search queues.

Description

RT::Client::REST::Queue is based on RT::Client::REST::Object.  The representation allows one to retrieve,
       edit, comment on, and create queue in RT.

       Note: RT currently does not allow REST client to search queues.

Internal Methods

rt_type
         Returns 'queue'.

Name

       RT::Client::REST::Queue - queue object representation.

Queue-Specific Methods

tickets
         Get tickets that are in this queue (note: this may be a lot of tickets).   Note:  tickets  with  status
         "deleted"  will not be shown.  Object of type RT::Client::REST::SearchResult is returned which then can
         be used to get to objects of type RT::Client::REST::Ticket.

Synopsis

         my $rt = RT::Client::REST->new(server => $ENV{RTSERVER});

         my $queue = RT::Client::REST::Queue->new(
           rt  => $rt,
           id  => 'General',
         )->retrieve;