autosupport is a script that is normally run by a user contacting Digium's Technical Support to automate
gathering support information. It will probe the system for some run-time and system information, and
generate a backup of Asterisk related configuration. An optional parameter for a prefix may be specified
which is typically used to specify a Digium Technical Support Ticket ID.
The script requires root privileges to run, and writes all output in the home directory of the user
running the script. For the purposes of this document, this will be referred to as /root/ henceforth.
The system information is written to /root/digiuminfo.txt and the backup of configuration (and the system
information file) are written to a tarball in /root/ with a base name of digium-info. A Date Stamp will
be appended, and if specified the optional parameter will be a prefix. The tarball at least is expected
to be attached to a support ticket with Digium.